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Open-source downloadable Help-Desk Tools

List of Helpdesk and Issue tracking system:

No

Name

URL

Licence

1

helpdezk

http://helpdezk.org/

Open source

2

osTicket

http://osticket.com/

Open source

3

Request Tracker

https://bestpractical.com/

Open source

4

eTicketSupport

http://www.eticketsupport.com/

Open source

5

QTRS

https://www.otrs.com/otrs-open-source-software-and-professional-business-software-solutions/

Open source and Professional

6

HelpDeskCSharp

http://sourceforge.net/projects/helpdeskcsharp/

Open source

7

Small Help Desk

http://sourceforge.net/projects/smallhd/

Open source