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Yes Cable system Israel – How to solve VOD very very slow problem

Yes 800.20151202t113624

The problem:

Loading Video from VOD very very slow.

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Possible Solution:

  • Hit 888 at Yes cable box.
  • Measure the rate to the internet.
  • If the rate is too low, below 2000KBPs, then do the following:
    • Disconnect the cable box from AC power.
    • Disconnect the Ethernet cable from attached to the cable box.
    • Case the internet router is also connected to other router, then disconnect the other router from power.
    • Disconnect also the other Cable box attached to router from power.
    • Put the power on according to the following order:
      • Router
      • Cable Box
      • Other cable boxes case there were disconnected.