At Frankfurt airport,  a wiki portal raise in order to share information between employees. It turns out that the contribution of the employees is pretty small and the goal of sharing information not achieved.

Suggest to the CEO detailed plan based on Gamification principle of how to cause the employees to share information by the organizational wiki and contribute information from their own will.

I would suggest the following to CEO:

  • Settle on badges and ranks, as much as the employee posts info on the wiki, then he will get more badges or “10 posts”, “50 posts”, “50 feedback from members” etc. There will be more badges that could raise the rank of the employee.
  • Once a quarter there will be a competition between all the wiki members and the winner will get a flight ticket.
  • After the first rank the employee will be able to write comments and review.
  • For each post the employee will earn “points”. This points will allow the employees to have discount for products.


3 things that I learn at this lesson:

  1. MMOG – Massive multiplayer online game – There is actually a term for massive multipleyers arenas.
  2. Learn to code website – a great website that causes you to program physically with your fingers and uses the methodology of Gamification.
  3. There are 4 types of fun:
    1. Easy fun – Just having simple fun without any reason.
    2. Hard fun – Master something or to finish a difficult challenge.
    3. People fun – Do fun with others together.
    4. Serious fun – Do good things for family or some other good cause or volunteering activity.






You work for global company, the management come to the conclusion that the wheel is invented again and again at many departments, organizational knowledge is not used enough, and occasionally there are no answers for questions, while the experts that knows the answer work within the company.

1. Q. Describe how internal organizational social system will solve those problems.

An organizational social network will help us in the following way:

    • With a wiki platform a definition of a term will be created there.
    • Each document will have an option to be modified online at the wiki.
    • The core professional employees will not answer directly to questions by email of by phone, but they will get a request to answer questions at a discussion forum and to update wikis.

2. Q. How to ensure the success of the process?

    • The leaders / Managers of the organization will have to start work with the wiki system in an integrative way, it means that daily tasks and business processes will be done using wiki.
    • Companies routines and procedure documents will be placed on intranet site. The employees will have to fetch it from there.
    • Using the social platform for general organizational updates about events.

3. Q. What will ensure failure of the process?

    • Managers that don’t really believe in this process and are not making example of using the organizational social network.
    • Employees that solving their problems without documenting it at the organizational social network.

4. Q. How to ensure that the experts will answer to questions that assigned to them?

    • By training the experts of using the system and demonstrate to them the benefits of sharing information so they will be more available to deal with their core tasks.
    • Gamification of organizational social network.
    • The Experts need to build set of definitions that is relevant for their organization.
    • The experts need to define at least 30 terms for each field of intereset in order to achieve control of that field.

5. Q. Why type of problems will not be solved by organizational social network?

    • If the organization that want to implement a social organizational network, the culture of them is a culture of not sharing information or bureaucratic government organization that the employees doesn’t really care about the organization and they are following procedures by the book, then organizational social network will not solve there a thing.

3 new things that I learned at this lesson are:

    1. Wiki – What is the real meaning or it and how it is different from Blog concept.

Wiki – more like enciklopedia, many people may edit an article.

Blog – Personal page, opinion with comments of users.

    1. Microsoft has a free version of sharepoint, sharepoint foundation, that allows managing information of group sites.
    2. Culture of discipline: New information for me about what is the most appropriate path for excellence:


Culture of Discipline


Excellent organization

Hierarchy organization


Startup organization

Bureaucratic organization



Culture of entrepreneur



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SharePoint 2013 refines the platform by strengthening social, search, mobile, web applications and much more. When upgrading, make sure you utilize the best SharePoint solution for your business needs. This helpful chart identifies and compares the features that are available in SharePoint 2013 Foundation and SharePoint 2013 Server editions.

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